Our most common FAQs and helpful answers

Frequently Asked Questions

If your question isn’t listed here, please get in touch with us to discuss your enquiry.

If you have to cancel/change the wedding car booking due to covid-19 restriction, you can change the wedding car booking date for free, subject to the same car being available. If the same car is not available, you have the choice to choose another wedding car that we have available or have a refund.

Sapphire Wedding Cars have prestige and luxury wedding cars like the Rolls-Royce Ghost, Mercedes Maybach S650, Bentley Bentayga and a Mercedes S-Class.

Sapphire Wedding Cars will provide prestige and luxury wedding cars for weddings across Leicester, Leicestershire, Birmingham, Nottingham, Coventry, Northampton, Milton Keynes, Kettering, Derby, Nuneaton and anywhere else in the Midlands (or anywhere up to 150 miles away from Leicester).

Sapphire Wedding Cars recommend booking as far in advance as possible, the more in advance you book, the more likely it is that we will have your wedding car of choice available on your required day. All bookings are subject to availability.

You can view any Sapphire Wedding Cars’ prestige and luxury wedding cars before booking. Please, call us to arrange a suitable time and date to view any wedding car.

All Sapphire Wedding Cars bookings include a professional, well-dressed chauffeur.

Each of one Sapphire Wedding Cars’ chauffeurs have many years’ experience of professional driving and customer service skills.

The number of wedding cars you will need depends on how many people you would like to be chauffeur driven. Please contact Sapphire Wedding Cars for more information about your specific requirements in this regard to number passengers and we’ll advise you on the number of prestige and luxury wedding cars you require.

Sapphire Wedding Cars can provide prestige and luxury cars for a Civil Partnership / Wedding Registry Office and all other events connected to weddings!

Sapphire Wedding Cars can provide prestige and luxury cars for the Wedding Reception and all other events connected to weddings.

Sapphire Wedding Cars can provide prestige and luxury cars for a funeral for the transport of passengers (not the coffin).

No, Sapphire Wedding Cars do not provide prestige and luxury cars for the Proms. Sapphire Wedding Cars only provide prestige and luxury cars for weddings, anything connected to weddings and funerals.

You can hire the wedding car and the chauffeur for however long you want it for.

The cost to hiring a prestige luxury wedding will depend on a number of factors including but not limited to: how long you have the wedding car, which wedding car you have, and how many wedding cars you have.

The cost to hiring a prestige and luxury car will depend on a number of factors including but not limited to: how long you have the car, which prestige and luxury car you have, and where you and traveling to.

The wedding car ribbon in the colour of your choice and bottle of bubbly or non-alcoholic drink and water is included in the price.

You can travel to different as many different locations on the day as you like. Please, let us know of your travel itinerary by completing the booking form when making the wedding car enquiry.

Sapphire Wedding Cars provide you with a bottle of bubbly / Prosecco with wine glasses as standard.  If you require anything different please let us know, so we can tailor your wedding car package.

You can bring your own refreshments in the wedding car., but not your own alcohol.

In the wedding car, there is a flower arrangement on the back-parcel shelf (behind the rear seats / near the back window).

The wedding car will have a wedding car ribbon at the front of the wedding in your colour of your choice, which will be included in the price. If you require anything else, please let us know.

You can have additional people in the wedding car as long as it complies with the law.

Sapphire Wedding cars allow young children in the wedding car, if they are accompanied by an adult for all journeys. We do ask that the children always behave and remain seated with their seatbelts buckled in when travelling.

You can choose to arrive fashionably later or arrive fashionably early or arrive precisely on time. Just let us know when you are completing the wedding car booking form.

You will need to pay a £300 (non-refundable) deposit to secure any wedding car booking and the remaining balance is required 3 months before the wedding or wedding event.

You will need to pay a £300 (non-refundable) deposit to secure any wedding car booking, per wedding car and the remaining balance is required 3 months before the wedding or wedding event.

If the wedding car booked has broken down or is off the road before your wedding date, Sapphire Wedding Cars will contact you to inform you.  Sapphire Wedding Cars always have a back-up wedding car. The back-up car is at least at a high standard of a Mercedes S-Class or higher. You will be given the choice of any of the other wedding cars available on your date required at no extra cost.

All of Sapphire Wedding Cars are serviced and maintained regularly directly by either Bentley, Mercedes, or Rolls Royce Main Dealer or Approved Dealers, so breakdowns and delays should be very rare overall.

If your wedding car breaks down on your wedding day, we will provide you with a replacement luxury wedding car like our Mercedes-Benz S-Class or a better car as soon as possible. Sapphire Wedding Cars will endeavour to ensure to get you to the destination safely and quick as lawfully possible.

All of Sapphire Wedding Cars are serviced and maintained regularly directly by either Bentley, Mercedes, or Rolls Royce Main Dealer or Approved Dealers, so breakdowns and delays should be very rare overall.

If the wedding event over runs and you need the wedding car longer than originally booked, you can have the wedding car as long as you require it, as we only do one wedding event per wedding car. As we want our clients to have our undivided attention you give you the best wedding car experience. Any additional hours going beyond the original booking schedule on the day, will be charged at £90 per hour + any additional fuel cost required.

Sapphire Wedding Cars plan to allow for some leniency in delay. However, some delays can happen for a variety of reasons outside of our control, nevertheless Sapphire Wedding Cars will endeavour to ensure to get you to the destination safely and quick as lawfully possible.